We see that the users need the flexibility to be able to do their job, while the administrator has the security of the IT systems in mind.
What’s the fix?
In most organisations, there is an IT team who have to enter in administrative credentials when required. This may be workable or acceptable in a small organisation, but in larger organisations more members are required in the IT team. Even in our organisation with 35 people, it can consume a lot of time form the internal support team, especially when there are Adobe or Java updates for instance.
- Elevate privileges – allowing certain processes or applications to automatically have their administrative rights elevated.
- Block/White listing – allowing specific software to blocked or allowed to run.
- Policy Automation and On Demand Elevation – allowing ad-hoc self-elevation for power users and allowing end users to have specific policy workflow applied.
- End User Experience – allowing customised messages, keeping the user experience more in line with company policy.
- Remote Workforce – allowing policies to propagate to home works, remote office or frequent travellers.
- Compliance Reports – gives reports on all users, including full audit trials for compliance validation, with dedicated reports for SOX, PCI DSS, HIPAA, and other industry mandates.